Privacy Policy

We collect information you provide directly to us, including:

• Account Information: Name, email address, password, and profile details when you register.
• Payment Information: Billing address and payment card details, processed securely by Stripe. We do not store full card numbers.
• Learning Data: Course progress, quiz scores, certificates earned, and lesson completion records.
• Communications: Messages you send to our support team or instructors.

We also collect certain information automatically, including:

• Device and browser information, IP address, and operating system
• Pages visited, time spent, and clickstream data via Google Analytics
• Cookies and similar tracking technologies (see Section 6)

We use the information we collect to:

• Create and manage your account and provide access to purchased courses and programs
• Process payments and send receipts and enrollment confirmations
• Generate and issue certificates of completion
• Personalize course recommendations and your learning experience
• Send transactional emails (enrollment confirmations, password resets, course updates)
• Send marketing emails with your consent (unsubscribe at any time)
• Improve our platform, detect fraud, and comply with legal obligations

We do not sell your personal information. We share your data only with:

• Service Providers: Stripe (payments), Resend (email), AWS (storage), Vercel (hosting), and Google Analytics — each bound by data processing agreements.
• Instructors: Limited student enrollment data (name, enrollment date) visible to the instructor of the course you enrolled in.
• Legal Requirements: When required by law, regulation, or valid legal process.

We retain your account data for as long as your account is active or as needed to provide services. You may request deletion of your account at any time by contacting us at privacy@ridainfoways.com. Certificate records may be retained for 7 years to support verification requests.

Depending on your jurisdiction, you may have the right to:

• Access, correct, or delete your personal information
• Object to or restrict processing of your data
• Data portability (receive a copy of your data in a machine-readable format)
• Withdraw consent for marketing communications at any time

To exercise these rights, contact us at privacy@ridainfoways.com. We will respond within 30 days.

We use cookies and similar technologies to operate our platform, remember your preferences, and analyze usage. You can control cookies through your browser settings or our cookie preferences center. See our Cookie Policy for details.

We implement industry-standard security measures including TLS encryption for data in transit, bcrypt password hashing, and role-based access controls. However, no method of transmission over the internet is 100% secure. We encourage you to use a strong, unique password and enable any available two-factor authentication.

Our platform is intended for users 13 years of age or older. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us at privacy@ridainfoways.com.

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of our platform after any changes constitutes acceptance of the revised policy.

If you have questions about this Privacy Policy, please contact: